Guardsman - Don't buy their insurance-Totally misleading!
Area rug - Complaint
ILLINOIS -- I bought Guardsman plan for an area rug because in the contract said that they would cover body fluids, and since I have a dog I thought you could be helpful.
Back in December 2011, my dog peed on the rug. I dried up the up and called for service. A week or so later a technician came to clean the rug. When I got home at night the rug was still wet and I couldn't smell the pee yet. But as soon as the rug got dry the smell came back. I contacted Guardsman for a new service since they didn't do it right the first time. They told me that the odor is not covered and they cannot do anything about, even though they came the first time. Result, I just lost all the money I paid for that crappy insurance and now I have to pay to have my rug cleaned.
NOT WORTH IT! And when they are trying to convince you to buy they give you the impression that if they cannot fix the problem they will replace. NOT TRUE!
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