Pizza Hut forgot my order
Long wait time - Complaint
RIDGEWOOD, NEW YORK -- I phoned in an order, I inquired about the time wait for pick up and delivery. They said "25 minutes for pick up and 45 minutes for delivery". I chose to wait with my 2 Toddler sons in the car outside. After 30 minutes, I went inside Pizza Hut to pick up my mushroom Pie and I paid for my order. After 5 minutes of searching they told me they forgot my order. They then explained it would take an additional 10 minutes.
Awful customer service, it's Late and cold with 2 Toddlers.
Pizza Hut and their staff are insensitive to other peoples schedules.