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Mc Donnalds - Customer service skills

Complaint
Review by libary on 2012-03-30
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
ANACONDA, MONTANTA -- I never have been so impauled before in a restruant over the staff. My family stopped into Mc Donnalds in Anaconda About 6:30 7 pm an I could not believe how we were treated! We were made to feel like an inconvience by interuping the horse play behind the counter so much so I APPLOGIZED!!!! the wait was long when we did get our food it was cold the meat tasted well past the shelf life allowed. I couldn't finish my meal we ended up buying stuff from the gas station. I was offended by the fowel launguage being used in front of my children as far as I am concerned this is not a family orientated restruant it more for the local teen hang out. kids throwing straw wrappers, loud obnoxiouse behavior from staff messing around young kids hanging out sipping pops... I was so appuled I will not return to this facility. I hope that the managers turn this around or the health department steps up an checks whats going on with the food. Pretty bad I lost $40 to that store that nite.
Comments:2 Replies - Latest reply on 2012-03-31
Posted by Anonymous on 2012-03-31:
This is clearly a management problem. Please contact McDonald's through the link below - they will contact the offending store and you will hear from them. (At least, that is what I have been led to believe.)

http://www.mcdonalds.com/us/en/contact_us/restaurant_feedback.html

I used it once, and now have the phone/email of the person who owns my nearest McDonald's - not that I would ever use it!
Posted by raven2010 on 2012-03-31:
Around here the names of the owners and their phone numbers are in the windows at each door and the drive through
I used that option once and was quite satisfied

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