Dish Network - Not Happy
Remote Replacement - Complaint
We had Dish Network for 4 to 5 years and have the same remotes we started with. Recently the remotes started giving us problems responding when we press some of the buttons. I was told I need to pay $20 a piece for them or a $6 fee every month that would cover them if I had problems with them. THATS NUTS! If I called often needing them replaced or lost them it would be different but we are loyal customers aways pay our bill before time and they will not replace the remotes. I am highly disappointed with this company and will be looking into other options.
I am wondering now what will happen when they can't fix the box over the phone or computer.