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Wecarefromyouflowers.com - Disgusted Customer

Florist - Complaint
Review by sapulpap on 2012-03-31
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
OLD SAYBROOK, CONNECTICUT -- Do not use this company !!!!!!!!!!

I ordered flowers for a family member's father's funeral. I picked it out, paid for it and assumed it was delivered to the funeral home. When the family member returned home from out of state, I asked about it. They had not received the arrangement. I called the company, they said they would check and get back with me within the hour. Four hours later, they called and said there was some kind of snag in their system, and the flowers were never delivered and they would refund my money. I was appalled that they had not contacted me already and told me what had happened, and if I had not found out they would have just kept the money with no one being the wiser. I was deeply embarrassed that the family did not get my flowers and I had to call them to apologize.
Comments:1 Replies - Latest reply on 2012-04-01
Posted by BigAl on 2012-04-01:
When something like this happens it really does make you think that they had no intentions of ever delivering the flowers. I sincerely hope it was not intentional but this would keep me from ever using this company.

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