Arigato Sushiya at Fair Lakes Shopping Center Complaint - Worst and most insulting service I ever had!
13039 FAIR LAKES SHOPPING CENTER, FAIRFAX, VA 2203, VIRGINIA -- While eating at the Arigato Sushiya in the Fair Lakes Shopping Center (at lunch on Oct 22, 2005 the young water accidentally hit my wife in the chest when he was waving in some new customers (she was returning from the self-serve buffet with an extra spoon for our son). He asked if she was all right at the time but neither my wife nor I heard any type of apology. My wife did not answer because it was a bit painful and she was quite shocked and embarrassed. When leaving I politely asked if he would apologize to my wife for hitting her in the chest and was a bit shocked myself when he refused. In fact, he said she was the one that was rude for not answering him when he asked if she was okay. When I asked to see a supervisor, he said come back in five hours and that no one else could help me at this time. The waitress standing next to him seemed to even think it was amusing by her smirk. I am a retired Colonel from the military and have eaten in many restaurants around the world, but never been insulted by such an uncaring employee and lack of interest by the management. Needless to say we will never eat there again nor will I ever recommend it to others!