Sears - Will Not Cover on and Off Buttons That Cracked on Washer and Dryer
Kenmore He 2t Washer and Dryer - Complaint
DARTHMOUTH, RHODE ISLAND -- I called Sears headquarters and pleaded with them to please cover my issue with the on and off buttons that have a plastic covering so that you do not have to put your fingers inside a computer board. I was told I was not covered under my plan due to this being considered cosmetic. I have no other way to turn machine on and off, so they more or less said sorry not covered due to their policy. I feel this was poor design and this issue is only going to get worse now that the protective plastic covering is cracked giving no protection. Thanks Sears never again will I purchase another product made
by you people.