Hydroderm Complaint - Hydroderm
As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.
Sent for a trial for lip enhancer from hydroderm out of culver city,ca. it was a trial for 21 days. what they dont tell you is that the 21 days starts from the day they send the product. the product also left a rash around my mouth.
emailed them not to send anymore and not to take anything out of my bank account and they had already taken out two payments totaling about 70.00. i had to send the products back after i opened them, so i had to pay for shipping. they won't allow you to just refuse the shippment or send back return to sender. i don't have the product and my money has still not been returned.
As a resolution, I would like the following:
I want my money put back in my checking account. no more auto shipping and they should allow their customers to return to sender instead of paying 8.00 to send back two boxes.
Please contact me if you need more details regarding this incident.