Sears - Finding the right part
tire for bandsaw - Complaint
CONNECTICUT -- This may sound trivial but to me it is not. I have a band saw model#113244400. I need a new tire for the lower wheel. I have bought two of these from two different Sears stores and both are the wrong size. I have talked with numerous personel from local to national service centers and the result is always the same. The part does not coincide with the part # listed in my or the companies listing. The part # I refer to in my ownwers manual is #41815. Although it seems right the actual item is far too small to fit a twelve and a half diameter wheel. The original tire is approximatelt 12 and a half inches. The one Sears sent me, just as the one I purchased locally is 9 inches in diameter. Even after soaking in hot water for 20 minutes it still does not fit the wheel in question. I have seen others on the internet complaining about this exact problem and I am at a loss to figure out how a store such as Sears cannot give me the right part for my machine. I like Sears but this leaves a sour taste in my mouth.