Are you listening, Netflix?

Streaming - Complaint

Review by e-treesh on 2012-04-02

Rating:

After last year’s bone head move I hope Netflix has started to listen to their dwindling customer base. You say publicly that you are trying to get your customers to go to streaming but then you turn around and remove streaming content. I’m talking her specifically about “A Touch of Frost”. You removed the first 14 seasons. Have you looked at the Members Reviews for this show? The last 17 pages are complaints about removing the series and pleas to bring it back. That’s about 170 customers that took the time to voice their displeasure. 170 customers might not sound like much but you know that very few people actually take the time to say anything. You need to start listening to your customers or those saying you are on the way out may be right.