American Airlines - American Airline Lost My Luggage
Travel - Complaint
MIAMI, FLORIDA -- I was on an international work-exchange program in Colorado. Upon the end of my contract, I went to visit my sister in South Florida before returning home to Brazil. I took a flight from Denver to Chicago, and then a connecting flight from Chicago to Miami. When I arrived in Miami, I was told by AA employees that my checked-in luggage was missing. I proceeded to fill out a lost baggage claim, and was told that I would receive my lost luggage no later than the next day.
Three weeks have passed and I still have not received my luggage, any type of monetary compensation for the trouble they've caused me or any suitable explanation. When I contacted the baggage claim customer service, the representative was not helpful at all and told me that I would have to wait 10 WEEKS to hear anything let alone get any type of compensation. I am afraid to check-in my luggage with them again as I continue my trip home in a few days. Meanwhile, I am in South Florida with nothing but a couple changes of clothes since all my personal belongings were in the lost suitcase.
BEWARE OF AMERICAN AIRLINES!!!