Priceline is a scam
Hotel Booking - Complaint
PRICELINE is a SCAM. I tried to book a 4 to 5 star hotel through Priceline, and I bid accordingly. If there were no rooms at those star levels, then I wasn't interested in booking - this was an anniversary treat for my wife. Priceline accepted my bid but provided a 3 star hotel (every other site rated the hotel as 3 star - AAA, Hotels.com, TripAdvisor, etc). I did more research, and I learned that Priceline routinely over-inflates the star ratings of their hotels in order to sell an inferior product for inflated prices; thus, scamming, deceiving, and ripping off their customers. Many consumers have been caught in this scam, and no government or consumer organization has done anything to remedy the issue. Of course, my numerous letters and phone calls were met with rude inflexible customer service. We didn't even stay in that hotel for our anniversary because it wasn't was we negotiated or or made an offer for. Now, we are out $152 while Captain Kirk and the Priceline theives laugh their way to the bank at their customer's expense. PRICELINE is a SCAM.