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Planet Ford - Beware of Their Finance Dept!!!!

Complaint
Review by wilkersonintexas on 2012-04-05
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
SPRING, TEXAS -- After following their rules, their finance dept refuses to honor my rebate. After 5 month and multiple excuses on their part I still have no rebate. BEWARE!! The ethics and integrity of Planet Ford are awful! Purchase a car from them ONLY if you enjoy being degraded and belittled.
Comments:2 Replies - Latest reply on 2012-04-09
Posted by trmn8r on 2012-04-06:
What vehicle did you buy, and on what date? What were the terms of the rebate? What reason are they giving to not honor the rebate? These details are critical to understanding your complaint and being able to assess if Ford or the dealer failed to meet the terms of your agreement.
Posted by Wilkersonintexas on 2012-04-09:
The initial rebate was issued by ford. Planet ford took my rebate voucher and stated they would submit it. Ford corp states it was not valid despite the fact they issued it bacause it was not received appropriately. Planet ford, despite submitting it, said to take it up with Ford corp. ford corp said take it up with planet ford. Neither company with resolve it.

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