Rochester Hills Chrysler - Service Manager Lied
2009 Sebring - Complaint
ROCHESTER HILLS, MICHIGAN -- Took my 2009 Sebring in for minor warranty work. Service Tech told my wife that the brakes were 100% gone and the car was unsafe to drive. After review by another mechanic, brakes were found to be only 50% worn. Returned to the dealership and they affirmed this fact, offered a "stern reprimand" for the mechanic and a free oil change. I hardly think that is adequate compensation for the $600 unnecessary brake job they attempted to sell my wife. Do not take your car there for service. All follow up discussion has been met with lies and 1/2 truths by the service manager and general manager.