Singer Lazer Storm Complaint - Rip Off - Singer Lazer Storm
LOS ANGELES, CALIFORNIA -- I ordered the Singer Lazer Storm several months ago. I finally received it. I figured with the name Singer on the product, it must be a very good product. Turns out that it's a piece of crap. It wouldn't even suck up feathers that my parrot left on the floor. After being put on hold for 45 min., I did finally get to talk to some one in their customer care office named Veronica. I stated that I wished to return the vacuum and she stated that I'd receive a refund on my credit card within 4 business days. I know they've received the vacuum because I tracked it and received a confirmation that they did receive it 2 days after returning it. I also put $70.00 worth of insurance on it just in case. It's been 2 months now and still no refund. As I write this, I am on hold with Singer Lazer Storm and have been for 90 min. still listening to the same God awfull music. My next step is to make contact with my credit card company. They probably won't be able to help but you never know. Then I'll make an insurance claim with the post office where I mailed it from. Only one good thing has come out of this and that is, I'll never order anything else with out checking into the company first and checking for fraud against the company first.