Ashley furniture - Incomplete furniture delivered and no refund
bedroom set - Complaint
MIDLAND, TEXAS -- I was promised some furniture to be delivered by the Ashley Furniture store in Midland TX. A queen bed was delivered and was incomplete. It did not have the slats on it to put the mattress on and has a storage bin under it so a box mattress cannot be placed in it.
I called the store and the store manager Jessica was very rude and hung up on me. Then I was asked to contact the Lubbock store. I had no luck at the Lubbock store either. Now I have an incomplete bed sitting in our house. They say they do not know when they can deliver it and as for refunds some manager is busy and would get back to me. It has been TWO months and no one called or talked about refund. I am tired of calling them again and again.
I am sure I will get my refund at some point. But we were expecting guests to visit us and had a hard time 'coz of Ashley Furniture.
I will not buy anything from them again. But anyone out there please be aware.
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