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Stone River Masonry - Stone River Custom Masonry

Patio - Complaint
Review by Mikes2004 on 2012-04-06
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
STERLING, VIRGINIA -- Stone River Masonry did my patio. Mo [snip] came out to talk with us about our project. First he changed the appointment multiple times and swore to us he was coming but never showed up. When he finally showed up he was a pushy salesman. As they were doing our patio they started on it for two days then came back one week later after calling over and over to finish the job. I would not recommend them to anyone in Virginia. Worst company ever. They also left our yard a mess. Stone River Custom Masonry 42350 Azalea Lane, Sterling, VA  20166 Phone: 703-348-2400.

I've submitted my review to a couple different sites to make sure this gets this key information so other customers don't have their whole patio messed up like mine. I really am looking out for everyone near me in Alexandria
And rest of Virginia
Comments:5 Replies - Latest reply on 2012-04-07
Posted by trmn8r on 2012-04-06:
They didn't come back for a week, and they left the yard a mess.

You said the "whole patio" was messed up. How so?
Posted by Mikes2004 on 2012-04-07:
Yes they started the job. Once they started they left our project unfinished then returned after I called Mo several times to come back. He constantly said tomorrow sir tomorrow sir. Our whole patio is installed however a couple stones are lose and our sitting wall is uneven. I might get another company in the area come and take a look at it. Any reccommendations?
Posted by BigAl on 2012-04-07:
I have a recomendation for you. Next time a business treats you poorly before they even secure the job( multiple missed appointments without phone calls) do not expect them to give you better service once you have signed a contract.
Posted by Mikes2004 on 2012-04-07:
I agree. However there was no contract. The guy wrote it on a yellow piece of paper.
Posted by jktshff1 on 2012-04-07:
Thanks for the heads up

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