Westbury Toyota - Typical Lying Salespeople
Car Purchase - Complaint
WESTBURY, NEW YORK -- These lying idiots made me waste my time to drive there to purchase a vehicle that they said they had in stock but did not. I spoke to the salesperson by phone the day before, asked specifically for a Black Prius C II, and Paulette confirmed that they had several in the lot. I walked with all my documents to trade in my other vehicle and purchase the new car.
Then the bunch of lies:
a) "The last black one was sold last night."
b) "We have one coming on a truck and you will have to pay a fee to get it tomorrow."
c) "Wait, we have a silver-gray one on the lot, do you like that color?"
d) Me: No, I specifically asked if you had black, you said yes, and that's why I am here.
e) Reply: "Sorry, but no dealer has black right now and it will take 4-6 weeks to order and get one." That means they were lying then: they never did have the black and never did sell the last one yesterday.
(f) Salesman: "What about this red on here, you like red?"
Don't waste your time with these jerks. These salespeople have no sense of ethics and just make Toyota look bad.