Greyhound - Lost Luggage

Complaint

Review by ethel_hughes on 2012-04-09

Rating:

MANHATTEN, NEW YORK -- On 1/4/2012 the bus driver let a passenger take my luggage from under the bus. I on the bus in New Britian CT. I put my luggage under the bus. There were 2 stops in CT before arriving in New York. When I got off the bus to get my luggage it was gone. I let the bus driver know. He told me to fill out a lost luggage claim form which I did. I've called Greyhound numerous times describing the luggage, what's in it, where I was coming from, where I was going. Each time being told something different. It's been over 3 months and Greyhound still has not located my luggage. It had my name, phone number and address on it. I feel the bus driver let a passenger take it at one of the stops.