Sprint - Scammers
Iphone4s - Complaint
MANCHESTER, CONNECTICUT -- Sprint is a piece of garbage as a company in general. They have horrible customer service representatives. When you call they sound like just woke up or when they are speaking they sound like they are in the middle of their 5th lunch break, UNPROFESSONAL IN GENERAL. BUT this review is aimed at a specific Sprint store which is just as unprofessonal as the company they represent and work for.
I went into this Sprint store located on Tolland Tpke in Manchester because I wanted to cancel my service due to the fact that their unlimted data plan is a piece of trash that's why its unlimted and I wouldn't get service anywhere. I use to be a AT&T customer and I honestly don't know why I left them to go with these unprofessonals. AT&T is pricey but at least they have reliable service just like T-Mobile.
Another thing is stay away from their trade - in program. I bought a 16gb iPhone 4s from AT&T that I PAID FOR: NOTE THE I PAID FOR PART. I go into Sprint because I'm thinking "that sounds good a unlimted plan" for iPhone so I go in tell them I already have a iPhone no need to pay for another - mistake #1 on my part but you live and learn they say give us your iphone4s and we will give you our iphone4s and its a trade as far as I'm concerned once I trade something with someone that trade is now MINE because I gave you something in RETURN.
I gave you an AT&T iPhone that was worth much more than your piece of trash Sprint iPhone because they know it was worth more that's why they gave me $100.00 worth of credit to get stuff in their store. My iphone4s had more value then theirs because AT&T runs on sim cards and be unlocked where as theirs cannot unless you use their horrible network. SOOO... they claim to have this 14 day grace period where if you are not satisfied you only get charged the activation fee and you can leave their company with no penalty well.... thats another loop hole and scam ..... Sprint has many loop holes so beware AT&T doesn't.
So I go in to the store and tell them I want to cancel the service because I don't any coverage with you guys, so all of sudden now they aren't nice with you they treat you with much disrespect they told me and my boyfriend. Well you can do that BUT we want the phone we gave you back. I said FINE you can get your iphone4s just as long as you give me my AT&T iphone4s in return a trade is a trade right ???? NOOO these scammers wanted to keep my AT&T iphone4s and have me give them mine as well that they provided now tell me if you paid for something would you not keep it. You wouldn't go to a car dealer pay for a car in full then give them the car to keep. This company is a scam they only want to rip people off. They don't tell you any of this before hand because they are sneaky rats who want to betray people, and just sell crappy service. I didn't give those unprofessonals my iphone4s which I paid a lot of money for with AT&T instead I paid the termination fee of $388.00 even tho I lost money either way I didn't let them get my iphone4s that is worth much more than a termination fee.
Either way I recovered some of that money with the device because its worth a lot and someone else can enjoy the phone not these unprofessonals at Sprint. They might of taken my phone but I didn't let them get another one too. I'm glad that nightmare is over and I would never recommend Sprint / Virgin Mobile / Boost Mobile to anyone all those companies run on the same gay network. I would only get AT&T & T-Mobile these two companies are the best in coverage and customer satisfaction you pay for what you get. You might need to put a couple more dollars down for AT&T a month but they are def worth it than Sprint.