Allstate Insurance - Great Service
Claim service - Compliment
We have been with Allstate since 2003, and our truck had the same scratches and dings Sunday that it had when we bought it. We were in what we call our 'office' Sunday, on our computers, when we heard a crash and our truck's alarm started sounding. Someone visiting across the street had hit our truck with a Honda 750 motorcycle (I thought it was one of the big V-Twins.) We had two patrol cars, a fire truck and two ambulances on scene in short order. The rider, whom I suspect was a new rider had lost control and messed up the entire right side of our truck. I was sick. We called the 24-hour line for Allstate, and an adjuster was here Tuesday about noon. By the time he left, an appointment was made at a local body shop that is part of a Chrysler dealership, and we found we would not have to pay a deductible. The estimate was for just over $2700. Monday, we take the truck in, and they will have it for 6-8 days. Everyone was great, and the adjuster carefully explained so we would understand the entire process. I wish I could use the adjuster's name, but he is fantastic.