Thrifty Car Rental Austin Texas - Car Size Shell Game - Thrifty / Dollar Car Rental Austin TX
Full Size Car Rentals are now the Mid-size models at full size price - Complaint
AUSTIN, TEXAS -- Your taking a trip, you go online and request rental car quote for a car at your destination, request a full size car and see the words full-size car like a Chevy Impala or similar. When you get to the car rental location the car is a mid-size “smaller” car but wait you were quoted and are paying for a full-size car. Here is how it happens; Clearwater Transportation LTD runs Thrifty Car Rental / Dollar Rent a Car at Austin Bergstrom Airport Texas, when they get car rental request for a full-size Car Chevy Impala, they gives you a Chevy Malibu, Toyota Camry, or Nissan Altima all are listed by the manufacturers as Mid-Size vehicles. How do you get less then what you were lead to believe your paying for? I asked them, and here is their answer: “There will always be a reference vehicle and will state “ or similar “ due to the fact that different locations runs different size, makes, and models in any given category. When you book a reservation we do not make any guaranty to a specific make, model, or exact specifications”. The Rental company can magically re-size a vehicle from the what the manufacturer has stated its size Mid-size to the new Full-size. So what is next you order a full size 12oz steak dinner and get a 8oz smaller version and are charged for the 12oz because that all they have and that what we call our smaller steaks here the full size steak dinner.
How can Car rental company advertise car rentals of Mid-size cars as Full–size. The secret is in what you call it. I was told by that Car rental company manager “you better contact the renting location and find out what that company runs in it size class”. So you can’t believe or trust in what is advertised on National Car Rental web sites you have call the company and ask them so what do you call a Full-size car at your location. What is this a new version of the shell game, Car Renters beware you may not get what you paid for, trust no one, verify, then if they are playing word game go to someone else your money is good at the other guy store.