Hendrick Motors of Charlotte - There are no reliable service techs at this location

Brakes for Mercedes E500 - Complaint
Review by dwomaski on 2012-04-12
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
CHARLOTTE, NORTH CAROLINA -- First time I took it to this dealership was for a small ding in the rear door. They drove a full tank of gas out of it and smoked in my car. The manager promised a full cleaning and a tank of gas. I received a quarter tank of gas and they ripped the cap off from its string.
Second time I took it for the brakes, after 7,000 miles the brakes were dragging, I returned it and left it for two weeks and was told they replaced the factory upgrade for the ABS but they did not fix the brakes
it is still dragging and the wheels are making noises. They also did not call so when I called them after two weeks they said could pick it up the following day after they washed it, when I picked up the car it was clean inside and out except the rain drops had already turned brown so it was apparently washed a week before.3rd time they replaced bulb for front lamp and left oil or some sort of sealer inside the lens which burned off after three days and darkened the lens. They are a poor excuse for a service center. My car was in much better condition before I started taking it in to this company.
Comments:1 Replies - Latest reply on 2012-04-13
Posted by Alain on 2012-04-13:
Maybe Martin, Southend, Euro Cars or one of the other local dealers would do a better job for you?

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