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Chase JP Morgan Bank - No fee for cashing a check

cashing check - Complaint
Review by polaris850 on 2012-04-12
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
BECKLEY, WEST VIRGINIA -- I went to Chase Bank to cash a check written on their bank. I had proper ID. After checking to make sure the money was in the account, the teller told me "I can cash the check for you, however, I will charge you $6.00 to cash it." I not so nicely told her I would cash it at my bank.

Does that seem fair to you, that you would write me a check and your bank would charge me to cash it? They probably are charging you to write the check, also. Needless to say I knew there were several problems that caused me to cancel my checking, my savings and my safety deposit box a few years ago. I will never do business with this bank, again.!!!!!!
Comments:
Posted by Onion Balls on 2012-04-12:
"Does that seem fair to you"

Given that is standard practice, yes.
Posted by clutzycook on 2012-04-12:
You are not their customer. Do you not have a bank you could take it to?
Posted by FoDaddy19 on 2012-04-12:
Is your account with the bank that you are attempting to get the check cashed at? If not, then I don't see anything out of the ordinary here.
Posted by Churro on 2012-04-12:
True, the OP is not their customer. So what? Their customer is the one who presented the check to the OP in lieu of cash and the service of redeeming the check is a service being provided to the check writer and not the one cashing the check. If any fee is to be charge to redeem the check it should be paid by the one writing the check and not the one redeeming the check since the check writer is the one receiving the service from chase. How is it fair somebody should be expected to pay for somebody else's service.

If it were me I would demand that the person who wrote you the check find an alternative method of payment or compensate you for the cost of redeeming their check. Now that sounds fair to me.
Posted by samanthasmom on 2012-04-12:
If you have a bank account at a different bank, why wouldn't you just use your own bank to cash the check? I don't quite understand why anyone would cash a check at the bank it was drawn on, instead of at their own bank.
Posted by Churro on 2012-04-12:
One reason is if you deposit a check that bounces you can be charged a fee.
Posted by tnchuck100 on 2012-04-12:
Churro, you hit it dead on!

Clutzy, samanthasmom: You need to read the review again. OP stated he was going to take the check to his own bank. He went to Chase to establish there were funds in the account to cover the check. He did not want to have his own bank hit him with a returned check charge.
Posted by jktshff1 on 2012-04-12:
+100 Churro
Posted by trmn8r on 2012-04-12:
"Does that seem fair to you"

Absolutely, and let me explain why. You do not have an account there. Some banks are charging *their own* customers if they need teller services, I believe. Perhaps in the form of a higher minimum balance account. Fact of the matter is, it costs money to provide that person standing there, waiting for a customer.

This practice is fairly standard. Have you checked (get it?) to see if your own bank has a fee if you were not a customer?
Posted by slimster on 2012-04-13:
Interesting review. I especially like the comments with some varying viewpoints. Though I don't appreciate posts that refer to this as a jokesite.
Posted by DIRM74 on 2012-04-13:
If the bank cashed the check without charging, then they are basically providing service for free. I don't know too many businesses that operate free of charge.

I have to RESPECTFULLY disagree with Churro and his assertion that the onus should be with the customer that wrote the check. It seems to me that the OP should be charged the check cashing fee as a convenience charge. After all, they had their own bank at which to cash the check, but willingly opted to take it to the bank it was drafted from.

TNChuck100> The OP wouldn't have been hit with a returned check charge at their own bank if they simply asked if it could be cashed, then deposited. If there were insufficient funds, the OP's bank would have informed them they weren't able to cash it, and simply handed the check back.

Onion Balls> There is a right way to disagree with the OP and fellow members, and there is a wrong way. As others have suggested, you might consider offering helpful or insightful advice, as opposed to blatant insults and barbs. Just a suggestion.
Posted by Churro on 2012-04-13:
"The OP wouldn't have been hit with a returned check charge at their own bank if they simply asked if it could be cashed"

That's not true.
Posted by DIRM74 on 2012-04-13:
It is at my bank...er...uh...credit union.
Posted by jktshff1 on 2012-04-13:
big difference between banks and credit unions
Posted by jktshff1 on 2012-04-13:
good job addy, on the ball this morning!
Posted by DIRM74 on 2012-04-13:
Jktshff1> Too bad it took me several years to figure that out.
Posted by trmn8r on 2012-04-13:
Most excellent comment, DIRM: "It seems to me that the OP should be charged the check cashing fee as a convenience charge. After all, they had their own bank at which to cash the check, but willingly opted to take it to the bank it was drafted from." If I could vote yours "Helpful advice" 241 times I would.
Posted by Churro on 2012-04-13:
Well the next time somebody writes me a check from chase I'm going to require them to add an additional six dollars to the amount in order to cover handling charges.
Posted by oldisgood on 2012-04-13:
You might also consider not accepting the check from whomever and just ask for cash. Problem solved.
Posted by Churro on 2012-04-13:
Good point oldisgood. Sure it would be inconvenient for the check writer but hey they chose to do business with a bank like chase. Not my problem.
Posted by DIRM74 on 2012-04-13:
I think I've wrote maybe 3 or 4 checks in my lifetime. I stopped altogether about 15-yrs ago.
Posted by Slimjim on 2012-04-13:
There was a time a bank would cash their own issued checks for non customers. We all know they now are being regulated differently regarding fees no longer allowed to be imposed, plus a horrific economy which killed all sub prime, and even loans/lines to average credit scores. They are looking for alternate ways to generate revenue. One easy way that won't alienate their customers, is to charge for services to non customers. When the day is done, it's very easy to argue lending institutions are not obligated to offer anything to people who don't do business with them, for free. It's still cheaper than a check cashing store.
Posted by Churro on 2012-04-13:
Again the redemption of a check is a service provided to the check writer not the check casher. Crazy world.
Posted by Slimjim on 2012-04-13:
One could counter argue the redemption of any service is for those who pay for such. Hence why Check Cashing Stores exist
Posted by DIRM74 on 2012-04-13:
The local check cashing business doesn't charge for any amount under $100. They must make their buck from somewhere else. Maybe an insider can shed some light.
Posted by skelly39 on 2012-04-13:
I'm with Churro. Being charged to cash a check at the bank at which the check was drawn on has to be the stupidest excuse for money grabbing I have ever heard. They have to cash it anyway even if the OP takes it to their own bank and deposits it or cashes it. And if they cash the check at their own bank and the check is no good, well, guess what? The OP's account is raided for that cash PLUS a return deposit fee which can range from $3 to $7. Chase, on the other hand, can cash the check and put an immediate hold on the funds in their customer's account. I am really trying to understand the rationale of those who believe that the bank is entitled to take $6 just because. And that's really all it is. There is no excuse.
Posted by DebtorBasher on 2012-04-13:
Never, EVER deal with anything that has the name 'Chase' on it! Just run from them, run far, far away and never look back!
Posted by trmn8r on 2012-04-13:
My rationale was clearly stated. I don't know how to make you understand my point of view further. If you could cash the check without human intervention, I would agree with your point of view. But there isn't a way to do that.

How much do you think it costs the bank per hour to provide tellers to sit there and wait for a customer to walk through the door? And is that traffic increasing or descreasing as the years go by?
Posted by Cwazychicken on 2012-04-13:
I agree with deb. Chase is AWFUL.....
Posted by trmn8r on 2012-04-13:
Chase is a big bank. Lot's of baggage with that - look at BoA. I use Chase for my CC's, and love them. I don't think I would feel the same about having a checking account there.
Posted by Churro on 2012-04-13:
The OP isn't a Chase customer so why in the world would the OP give a ratz azz about how much Chase spends on anything. The only involvement the OP has with Chase is foolishly accepting a check from a Chase customer that's effective value is less than what was represented by the check writer.

The service being provided is for the benifit of the check writer yet chase expects the check casher to pay for that service. Simply insane.
Posted by Paulaszone on 2013-02-03:
I just got nailed with a $20 returned- check fee when I deposited a $50 check at MY CREDIT UNION! A copy of the bounced check was sent to me in the mail stating that the account was closed and there were charging ME!! for someone else's bad check. After further inquiry, I found out that for instance

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