Sears Home Delivery - Home Delivery is a Joke
JACKSON, MICHIGAN -- The experience I've received from Sears today has motivated me to tell as many people that will listen... If you use Sears Home Delivery (and I've learned my lesson and never will again... )please make sure you first clarify what "SET UP & PUT IN PLACE" means to Sears!
Set up and put in place is what my receipt says and if I knew it meant a contracted, incompetent and rude delivery driver would want to 'deliver' my refrigerator (that I paid for in JANUARY, and still awaiting delivery in April) by only taking it off the truck and leaving it at the curb in the "11 minutes" he stated he had slotted for my stop.... I WOULDN'T HAVE BOUGHT THE REFRIGERATOR or the oven or the microwave or the range hood or the dishwasher or the garbage disposal in the first place. What a joke. I took the afternoon off work to meet THEIR schedule after multiple delays, back orders and reschedules on the refrigerator. It's now 5:16 pm on April 12, I'm STILL on hold with Sears waiting for a 'Supervisor' (so far, 1:03:49 min for this call -- yes, now over an hour) VERY, VERY DISAPPOINTING ... Joke is on me and it'll be on you if you do the same. Beware!