Wells Fargo Bank - Horrible Customer Service
Check Cashing - Complaint
LOS ANGELES, CALIFORNIA -- I went to the Wells Fargo branch on 717 w Olympic to add a $500 check, they asked me for two forms of ID, I provided my valid out of the country passport and my bank of America credit card with picture, and the "lead teller" Katherine was rude and ignorant, she refused to accept my passport as a valid form of ID because it didn't show a legal entry to the US. how can they appoint someone so ignorant to be in charge? I'd understand if my passport would have been expired or not legible, but she refused to accept a form of ID that even the Marshalls at the Federal Courts accept as valid ID. I'd never open an account with them, that's why BOfA is the best. Wells Fargo experience was the worse banking experience ever!!