Avis - Bogus Gas Charge
Car Rental - Complaint
PALM SPRINGS, CALIFORNIA -- Two days ago in Palm Springs I returned an Avis car after having filled it with gas a mile or so away from the Airport. The check-in person outside the terminal asked me if the car was filled. I assured him that it was. He again asked and I again answered. When I got to the Avis counter inside the terminal I learned that I had been charged for gas! They removed the charge at the counter upon my complaint. I could have let this pass except the exact same thing happened to me with Avis in Marquette, MI, last August. I do not plan to use Avis again until/unless I hear from their top management that this behavior in small remote airports will stop NOW!