Best Buy - Misleading Support And Product
Gateway Desk Top Pc Touch Screen - Complaint
ORLANDO, FLORIDA -- So far I've bought two Gateway desk top PC computers from Best Buy. The first one had a problem after 3 months of being very slow up or down loading. Had Norton for Anti-virus protection which came with the computer, but still even Norton said that the problem was within the computer system itself. Really liked the touch screen so I decided to purchase the second one while the other was being fixed. What a mistake, this one does the same after only 3 months. When I called Gateway Tech Support they said to restore it back to factory and I would not loose my pictures or documents stored. They lied and I lost everything and still did not fix the problem. No one should buy anything from or made by Gateway or they will get your money too.