Charter Communications - Services Not Rendered
Poor Quality of Service Continuously for Higher Price. - Complaint
AUBURN, MASSACHUSETTS -- Very poor services. No audio for the past two days. Last week problems with pause, stop and record. The week before that had problems with picture freezing up, then jumping up and down.
When we report problems we have to go out of our way to do their troubleshooting for them, but we pay for maintenance, wiring, equipment etc. that they issue us to pay for. HELP! I have the bundle package so you know. I am paying for services rendered that we are not getting.