Hawkeye Spas - Poor product and service

Swim Spa - Complaint
Review by vickiebarbour on 2012-04-17
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
RICHMOND, VIRGINIA -- First we gave them 1/2 the money down and asked if we could wait to receive. We took the old deck down them received the spa "but not to start using it" but to build it in so it was left as is till 7 mos before we could get it built in and get all the inspection done building and elec.. When we unwrapped it and started it we had some issue "like it was never complete" so they had to send someone out to finish the wires to the lights but wanted us to pay for the trip charge now it has some cracks in it but they will not come out because of the old trip charge that we should not have to pay for because they are the ones who did not complete it. Also why are their cracks now? It is a product made to be outside and we have it inside

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