Poor Verizon Service
Cell Phone - Compliment
TUSTIN, CALIFORNIA -- I recently started a new 2 yrs contract with Verizon. On my 2nd bill I was 4 days late paying the bill. I was charged a late payment fees. I called Verizon to ask to reverse the charge since we are new customers and are not aware of the penalty. To my surprise, they did not want to do it. I am so disappointed with the customer service they have. If I have a choice. So much so that I think if I have a choice, I'll definitely bring my business elsewhere. Too bad I am stuck with a 2yrs contract for now. If only I had known of such lousy customer service.