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Dollar Rental Car - Hidden Fees, Deception and Poor Service

Review by crarabs on 2012-04-18
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
ORLANDO, FLORIDA -- The agent did not honestly disclose all the fees. Our online estimate was $126.59 and we were charged $316.87. She did not provide a list of fees prior to signing the contract and she rushed us to sign before we had a chance to discuss the charge. Once we returned home & filed a complaint, we were insulted with a $30 gift towards a future rental…..as if we’d ever want to rent from them again. Yes, I am very disappointed. However, when someone does something in a proper manner and is courteous, I also will write a rewarding review. I suggest you get insurance as the car was in poor condition. Better yet, look elsewhere for a car rental.
Comments:1 Replies - Latest reply on 2012-04-18
Posted by trp2hevn on 2012-04-18:
What did your rental contract say? Maybe you were charged for insurance or something and just missed it when you read the contract. Were you late returning or anything?

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