[X]
Feedburner count

Dollar Rental Car - Hidden Fees, Deception and Poor Service

Complaint
Review by crarabs on 2012-04-18
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
ORLANDO, FLORIDA -- The agent did not honestly disclose all the fees. Our online estimate was $126.59 and we were charged $316.87. She did not provide a list of fees prior to signing the contract and she rushed us to sign before we had a chance to discuss the charge. Once we returned home & filed a complaint, we were insulted with a $30 gift towards a future rental…..as if we’d ever want to rent from them again. Yes, I am very disappointed. However, when someone does something in a proper manner and is courteous, I also will write a rewarding review. I suggest you get insurance as the car was in poor condition. Better yet, look elsewhere for a car rental.
Comments:1 Replies - Latest reply on 2012-04-18
Posted by trp2hevn on 2012-04-18:
What did your rental contract say? Maybe you were charged for insurance or something and just missed it when you read the contract. Were you late returning or anything?

Your Name:
(displayed with your comment)
Your E-mail:
(required)

Your Experience/Advice:
Check spelling


By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.