Sears - Never buy here
Riding lawn mower - Complaint
SAN ANTONIO, TEXAS -- I can't even tell you how angry I am with Sears repair service, I bought the extended warranty on my riding lawn mower. Had a couple of issues with my brand new mower and I called the repair serve dept.. They told me the earliest they could send someone out would be three weeks, so I schedule an appointment two days before my scheduled appointment I get a call from SEARS to tell me that I need to reschedule my appointment because they don't have any tech's available. So they tell me that the next available time is three weeks..... Six weeks later I called SEARS twice to confirm my appointment they tell me the tech is running late, but he will repair my mower today. Ten minutes ago I got a call from SEARS to tell me that they can't repair my lawn mower today, but they will send someone out on the 20th. Sure I"ll just take another day off of work and wait and see if they will ever show up. I think I'll just take the worthless mower back to their store and get my money back. I will never buy a thing from Sears again!