Charter Communications - Best Serviceman I Have Ever Had In Over 40 Years!
DAVISON, MICHIGAN -- I was on the phone with customer service about my cable problems when they could not resolve it, they had a tech out here in less then two hours. That alone was amazing. Then al [snip]tech id 4149 showed up. Without a doubt he is the best service person I have ever dealt with in over 40 years. He corrected the problem outside the house and most technicians would of left after that. But al came inside and redid all connections and splicers to further improve my service. After all this he took the time to explain all the services that were now available with charter that I never bothered to read about. He was not only efficient but friendly as well. When I get a technician like al it give me hope. For anymore when somebody comes out you get the feeling they are being bothered to do their job. My only complaint is the charter phone system calling me to ask about the service gave the number I was suppose to call real fast and then hung up and I was unable to tell charter what a fantastic technician al is.