Sears' calling three times daily
Credit Card Account with Sears - Complaint
SIOUX FALLS, SOUTH DAKOTA -- About one year ago, we purchased a Kenmore Refrigerator, side by side,
which makes ice and is a very good frig.
After a year of paying our account on time which we always do, about $360 was added to my account for interest. Now, we owe around $1,600. We had no idea that this would be done. They had not informed us. We are seniors, limited income, so we wrote the President of Sears, no result. They are adding on sums of money each month for we have refused to pay.
They insisted that me, the wife, could not discuss the account unless thehusband wrote in giving me permission. The person on the incoming Sears call would tell me to hang up. Husband wrote Sears for permission. They then asked for a Power of Attorney for wife. That was too much.
Now, they call three times daily, even on Sunday. What can we do?