LaFitness - The Worst Managers Ever
Fitness club - Complaint
DUNCANVILLE, TEXAS -- On April 5, 2012 I went to Lafitness located in Duncanville.
I scan my I. D. and one of the staff name Alexis stop me and pull me at side
and told me that my membership was overdue. I asked her how much would it be to renew it. She told me that it would be 251.00. I told her that when I was transfer from ballys they say that my fee would be 218.00.
since I was only paying 148.00 with ballys. She told my that she did not know who told me that but, she was doing me a favor by let me in the club since my membership was overdue by 4 days. So I ask for the manager. He never came but sender again to tell me that the fee would be 271.00 so they had change the fee from 251. to 271. and she keep saying that they were doing my a favor by letting me in the club. That made me upset.
I call the next day trying to speak to the manager, (Eugene [snip]always unable. Finally he came to the phone I explain to him what had happen, seem not to care and I even told him that I would call the main office to complain, he say that the # that I had was not right and that the location in Duncanville is privately own. He was very ugly in the way he was speaking.