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Florist Express - Poor Quality Control

Flower Delivery - Complaint
Review by jdn9464 on 2012-04-23
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
Florist Express guarantees morning delivery for an additional fee. The problem is Florist Express doesn't know which florist they contract with in the Grapevine, TX area that actually delivers in the morning.

Don't you think if a service is offered for an additional fee the providing company would know which florist does or does not deliver in the mornings? Unfortunately, the florist chosen by Florist Express does not deliver to Grapevine, TX in the mornings. On top of this little lack of information on Florist Express's part, the local florist did not call Florist Express or me to provide this little nugget of information. Therefore, the flowers I was sending to my wife on our 24th anniversary with guaranteed delivery by noon did not arrive.

I wouldn't recommend Florist Express to my worst enemy and also unfortunately Florist Express won't tell me who the florist is so I can black ball them also.
Comments:
Posted by Alain on 2012-04-24:
As you probably noticed, you aren't the only one that has had poor service from Florist Express. You can at least let them know about your dissatisfaction and that you're alerting other consumers via http://www.floristexpress.net/contact.htm
Posted by odeta on 2012-09-09:
florist express - Worst service, be careful, because they do not fulfill your obligations

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Florist Express:
Overall Rating:StarEmpty starEmpty starEmpty star