Anthem / Blue Cross Blue Shield - Mental Health Substance Abuse

Turned Away at Emergency Rooms and Inpatient Programs - Complaint
Review by joshdecastro9879 on 2012-04-23
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
VIRGINIA -- I went to 4 clinics and they told me my insurance would not cover treatment and also one emergency room I went to for attempted suicide and drug abuse. I was told to go to outpatient because I wasn't covered because my condition was not a life threatening case. So, I would have to pay out of pocket if I wanted treatment and sent home I pay 500 dollars a month and never have used my health care before. When I finally need it no one will except it. I am now 30 days clean and doing good but now they won't pay for my detox meds because it's a life style choice. Ya, maybe but you would think a clean customer is healthier than a sick one what the f is going on with these companies are they stupid?
Comments:4 Replies - Latest reply on 2012-04-24
Posted by D. on 2012-04-23:
I would think, "attempted suicide" would be considered life threatening! What's wrong with them?

Congrates on being 30 days clean...it's a long, rough road, but hang in there, you're doing good!
Posted by lexophiliac on 2012-04-23:
Contact your insurance provider's customer service and ask for a list of preferred in- network providers and facilities if you do not have that information handy, as well as information on what your plan covers for future reference. When in doubt - call.
Posted by D on 2012-04-23:
Alcoholism and drug addiction are most certainly NOT "lifestyle" choices.. No one in their right mind CHOOSES to be a drug addict or a boozehound.

By the bye, It will be 37 years in JULY since this old alky had a drink!

30 days will turn into 30 months and 30 years if you pick NA or AA and follow the program.!
Posted by Anonymous on 2012-04-24:
Perhaps you need to have certain coverages in your policy? We have Anthem BC/BS and it does have mental health coverage although I don't know if it covers the related medications. Its quite easy to find out what your policy covers, just register an account on the BC/BS website and you can pull up your policy.

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