Enterprise car rentals - Thieves
tire Charges after leaving the country - Complaint
AIRPORT LOCATION -- Reference Number 120327-000445
Good day. My name is Ramon
I got all the original receipt
I got the bank final investigation letter
Enterprise Carolina Airport location, Puerto Rico office is corrupt, tel 7872533722 manager Ramon
Ramon, the manager for this location stated that the regional manager said the bill was valid.
the accusation is not tire damage, because he would not have cleared the vehicle at that moment
the accusation is that I changed new tires and put on old ones...that is completely ridiculous! Sick people
Also investigate rental insurance claims for this location, before a lawyer will. I will fight this to dead.
I will never visit Puerto Rico again corrupt country
Return vehicle at 17 DEC, 2011 at 4:12 PM
I asked then if they got video surveillance they said yes OK.
I sit from 4:12pm I turn in the vehicle in the parking lot for 25 minutes and nobody tell me anything was wrong.
surveillance video will proof false accusation. after they cleared me and wait for me to leave the country to accuse me of tire theft and charge me 400.00.
I will fax you my receipt and then asked for their received and explanation in writing, the true will come out, they don't making any sense.
I trust in you to see all the facts and paper work and don't take any less than a writing statement from this company managers and regional managers. because this kind of practice will destroy you reputation
I rent from Enterprise in Mt Washington Ky. for months I never had problems.