Metro PCS - Will not give money back after only 3 days
cell phone - Complaint
MIAMI, FLORIDA -- I purchased a Samsung cell phone on 4/19/12. I asked the clerk if I didn't like it, could I return the cell phone. The clerk responded, yes, before 7 days after the purchase. Yesterday, I went and told him I didn't like the phone and was bringing it back only 3 days after purchased. He grabbed the phone and started fooling around with it. After a while, he said he wouldn't give me money back for the phone because I had made more than 7 hours of calls. That was a lie, since I couldn't even make calls without having a hard time. The store is located at SW 147th Ave. and 184th Street, Miami, FL. I find it despicable that I will not be able to return a brand new phone.