Orbitz price guarantee
HONOLULU, HAWAII -- A group of us were travelling to Korea and we booked our flights separately. First couple booked the airfare for 1200. Second couple ended up booking the flights for 1050. By Orbitz price policy, the first couple should be getting a refund for the difference because someone booked the same itinerary for less. Instead of doing this, they cancelled the second couple's reservation and raised the prices. They also rejected purchases of a 3rd couple until the price was adjusted. Now airfare is 2400+ and only one group was able to get their flight booked. This is the most unprofessional and deceiving tactic I have seen being used by an online retailer. I will never book a flight with them nor recommend to anyone.