Sprint - Worst service and phone ever.
Cell phone Rumor Touch - Complaint
CLARKSVILLE, INDIANA -- This is a letter I wrote to Sprint...It'll explain it all.
"You are the worst phone company in history. My husband and I the first month we got sent your phones they didn't work. The wouldn't make calls, didn't get signal, and didn't send out text messages. I brought the phone back to the store and said I wanted to return the phone...it was ONE DAY over the month return, and they wouldn't do anything. I called the company and the customer service representative was rude, and called me an idiot for not being able to get my phone in sooner (I'm on night shift. When I'm awake you're closed. So we woke up early especially for you. Not to mention at the time I was planning a wedding. Sorry I can't drop everything to come in and complain to you about your phones.) I had emailed four different times about the phone even before I came to the store, or called, and no one responded. I ask for the manager and this guy was obviously NOT a manager and just some guy the other representative handed the phone over to. The "manager" promised to send me a new phone...it's been a year. I'm never going to see that new phone. Nor can I get any help at all with any of your customer service people. They don't even have it on file that I even called and was supposed to be getting a new phone...because it wasn't a manager I talked to...they just CLAIMED they were a manager. Do not use Sprint. We are getting a new phone company ASAP.