Dish Network - Cheating and Screwing the customers
Continuous Billing of Incorrect charges - Complaint
KNOXVILLE, TENNESSEE -- Dish Network is the most pathetic company in USA that I have come across. They cheat their customers and keep billing the charges that even don't apply to your account e. g. I had been billed $9 and $6 for "Receiver" and "Protection plan" that they offer for free. Despite remining them three times and the agent agreeing to remove these charges, they still keep appearing in the billing of subsequent months. One has to be prepared to "waste" at least 40 minutes every time one makes a call to them. I called them to remove these charges and pay only for one month. The agent agreed and apologies 50 times saying that it was a mistake. He agreed to charge my Visa only for one month. 10 minutes later, I received the email from Dish that I had been charged for 2 month's charges. I called Dish again to query this and they said that charges can't be reversed. I said I would take you to the court that you have charged my Visa without my permission. They apologied but neither refunded my money nor gave me assurance that all the incorrect charges would be reversed. The DISH network is a rogue system in the society. They deliberately charge customer more money as many people even don't check their bills and keep paying. These people are completely dishonest and scrupulous- they should be taken to the court.