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Barnes and Noble - Mold on Bargain Book

Complaint
Review by huppsusan on 2012-04-25
Rating: StarStarEmpty StarEmpty StarEmpty Star
BRIGHTON, MICHIGAN -- I have been sick for two days now after picking up a book at the store, opening it up to find the pages seemed a bit bent. Closed it and began having asthma problems....clear sign of mold on the book. The clerk, when I reported it, said "What do you want ME to do about it?" I would think she would have informed a manager but no, she said well you never know where theses books come from. I'd like to know. And I think anyone else who is allergic to mold and may venture into that store and pick up that book would also like to know.
Comments:
Posted by Buddy01 on 2012-04-25:
Since she wouldn't report it, maybe you can.
Posted by CrystalSword on 2012-04-25:
I'd call and talk to the manager yourself. Its evident that this clerk could have cared less!
Posted by signs of signs on 2012-04-27:
did you actually SEE mold on the book? this sounds like you decided it had mold because you had an asthma attack.


I know you want them to DO something about it - but they can't take action if there's no sign of mold other than a customer's decision that it "must be moldy!"

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Barnes and Noble:
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