T.Mobile - Fraud
Phone plan - Complaint
VERO BEACH, FLORIDA -- Woody Mouyaga
Dear T. Mobile,
My name is Woody and I live in Vero Beach, FL; I'm writing you concerning my old account with Tmobile.
A year ago, I had bought an used phone from a friend of mine for $40 dollars, so I went to the local store and asked if I could get Only a monthly plan without any contract because the phone was mine. The T. Mobile representative never told me about any contracts and agreed to set up my monthly plan of $50 dollar unlimited text, web and Talk. I never signed any agreements concerning a 2 year contract with you. I used that phone for a year; I was paying varied amount of money more than my monthly payment and I was so disappointed for that.
Last month, the phone stopped working so I switched to another phone operator. I was very surprised to receive a phone call from you telling me that I had to pay $367 dollars due to the early cancellation of my contract. I spoke to several representative about that issue but none of them came to solve it. I had to pay that amount of money because I was afraid for it to affect my credit. I have been a victim of fraud from you and I want to know more about it. If I don't have more info about it, I will then get a lawyer.
While with Tmobile, I have never missed a payment or paid late fee. I was so sorry about the way you treated me back. I would like to see a signed agreement and more contract's document, otherwise, I will need a refund. For more info please contact me to woodymouyaga@Yahoo. fr