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Time Warner Cable Bc Neo - Service

Phone and Internet for business - Complaint
Review by Ranzeid on 2012-04-27
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
CLEVELAND, OHIO -- TWC is not business friendly. I called to have them set up service for my new business. I was told it would be 60-90 days until I could get a phone number and service.

My business should be open in 50 days. I would be unable to advertise, print business cards or open my doors without a phone.

They claim there is wiring that needs to be put in for me to get service, but should that take 90 days? Either hire more techs so the work gets done in a timely manner or stop advertising your service!
Comments:2 Replies - Latest reply on 2012-04-28
Posted by sabletaz on 2012-04-28:
Sounds like they don't care if you become a customer or not. I'd go and find someone else.
Posted by PirateKnowsAll on 2012-04-28:
This is a ridiculous time frame, ask to speak to a supervisor or take your business elsewhere.

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