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Papa Johns Pizza - Awful Pizza Tried 3 Times Pizza Dough Was raw..

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Review by gramclown on 2012-04-28
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
RICHMOND, VIRGINIA -- I have ordered pizza 3 times and each time I had to send back. The dough was gummy and today when they sent me a new one it was burnt and black and I waited 50 minuts for first one. I will never buy one from Papa Johns .. I am sorry because your pizza has a wonderful taste when it is cooked right ..maybe this complant will make it better for other people. Thank you for letting me vent....
Comments:4 Replies - Latest reply on 2012-04-30
Posted by Anonymous on 2012-04-28:
I'd say giving them three chances is more than adequate. Might be time to try another location, or possibly even a new chain.
Posted by Anonymous on 2012-04-28:
We ordered from Pizza Hut once and the pizza delivered was raw. We called and had another one delivered (free of charge) and it was better. We've ordered from that same location a few times since then and haven't had any issues. It was just one isolated incident. But I'm glad we gave them another chance.
Posted by ok4now on 2012-04-29:
I had the exact same problem!! Ordered from them at different locations and the results were always the same. The toppings were decent but the dough was under cooked. They seem to rush it so it's ready for fast delivery or pick-up. I gave them many chances and they still couldn't get it right. Sorry Papa John's, you lost a customer.
Posted by KevinTX on 2012-04-30:
Hate to hear this, we've always had good luck with Papa Johns... I agree with DIRM74, try a new location.

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