Cookies By Design Informative - Cookie By Design has terrible delivery service
NAPERVILLE, ILLINOIS -- I ordered a birthday delivery 4 days in advance and requested the pan of browies to be delivered in the morning to a corporate office on Friday. I've been on the phone with then several times today, and they just informed me that the gift will not arrive until 4pm today (which is Friday). The gift here is no longer a gift...nobody is still in the office on a Friday at 4pm, now who's going to eat these brownies? Thanks Cookies By Design! I'm pretty sure the point of this business is that they deliver gifts, because it certainly isn't the taste or the price of the cookies that make them unresistable! I'm glad they don't own a pizza place, can you imagine ordering a pizza for lunch and it not showing up until dinner? Then I was told "they have 45 other deliveries to make"... how is that my problem?!? I've never known how many pizza's the delivery man had to deliver!!!! Anyway, I've cancelled my order and the surprise I've been so excited for all week has been ruined... and now I'm just wondering how they stay in business if this in fact is how they run their company.