Bank Of America - Credit Card Points
Redeem Worldpoints - Complaint
CALABASH, NORTH CAROLINA -- We have been trying to redeem our BOA Worldpoints but had to sign on to on-line banking in order to do so. Previously, all we had to do was put in the account number and we could redeem points. We did what the on-line site asked, but when we went back to the Worldpoints site, it wouldn't recognize our computer and started asking us security questions we had not previously filled out. Contacted a real person who helped once, but now the website will not recognize computer again and is back to asking weird security questions. Have decided to not use the BOA credit card anymore. Have another which is trustworthy and easier to use. We have excellent credit rating and can easily get another card if necessary. Tried to find contact e-mail address to let BOA know first how unhappy we are, but couldn't find that either. Another problem with them.