Allegiant Air - Cost of Tickets/Cancellations
Cancellation of Airline Tickets - Complaint
MESA, ARIZONA -- On April 17 I booked a round trip fight for my granddaughter and daughter to fly from Colorado Springs to Phoenix (June) and back (July). I thought booking early would be good to get a good fare. The cost of the ticket was great ($70.68 for two, both ways)! However, by the time they added all the fees, including both carry-on and checked baggage, the cost tripled to $222.18. I even declined to choose their seats because that was another fee! This week (last week in April) my daughter called and said she had gotten a job which will start in May so will be able to come. I was very happy about that as she has been looking for a job for several months.
I called Allegiant to see what our options were. There were three: 1) We could cancel, but would have to pay $50 per person, per way PLUS FEES (which would be an additional $250-$350) and added to the original cost is about $500 for something we wouldn't use. Yikes! 2) We could change dates for a cost of $50 per person, per way (an additional $200 when added to the original cost is over $400). 3) We could just let it go. I wasn't about to pay another $200 to change the dates, for a total of over $400 for two $35 tickets! The agent said the best thing is to let it go, which is what we'll do.
I could see maybe charging for the cost of the ticket because it was off the market for a while, but the fees? Unbelievable how they really get you coming and going ( Wait, let me get this straight, for nothing at all!)